Privacy Policy

Information We Collect

We collect information you voluntarily provide and information automatically collected when you visit our site.

Information you provide directly:

• Your name, email address, phone number, and event details when you submit a booking inquiry or contact form
• Your event date, venue, budget, and entertainment preferences when you request a quote
• Any additional details you choose to share in communications with us

Information collected automatically:

• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic location (city/region level)
• Cookie identifiers and session data (see “Cookies” section below)

How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

• Responding to your booking inquiries — to contact you about entertainment options, provide quotes, and confirm bookings
• Fulfilling your booking — to coordinate with artists and performers on your behalf
• Communicating with you — to answer questions, provide event-related updates, and follow up after your event
• Improving our website — to understand how visitors use our site and enhance the user experience
• Marketing communications — to send promotional information about our services, only when you have opted in or have an existing relationship with us
• Legal compliance — to comply with applicable laws and protect our legal rights

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

• Essential cookies — required for the site to function (e.g., remembering your cookie consent preference)
• Analytics cookies — help us understand how visitors interact with our site (page views, traffic sources). We may use Google Analytics for this purpose
• Performance cookies — used to optimize page load times and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website. When you click “Accept” on our cookie notice, you consent to our use of non-essential cookies. Clicking “Decline” limits us to essential cookies only.

Third-Party Services

We may use third-party services that collect or process data on our behalf:

• Google Analytics — website traffic analysis. See Google’s Privacy Policy at policies.google.com/privacy
• Google Fonts — typefaces loaded from Google’s servers (may log your IP address)
• Email service providers — used to deliver your inquiry to our team and to send reply emails
• Social media platforms — links to Facebook, Instagram, and X (Twitter) are present on our site; visiting those platforms is subject to their own privacy policies

We do not control and are not responsible for the privacy practices of third-party services. We encourage you to review their policies before sharing personal information with them.

Data Sharing & Disclosure

We only share your personal information in the following limited circumstances:

• With artists and performers — we share relevant event details (event type, date, venue, contact information) with the artists we book on your behalf, solely to fulfill your booking
• With service providers — third-party vendors who assist in operating our website or conducting our business, subject to confidentiality agreements
• For legal compliance — when required by law, court order, or to protect the rights and safety of Optimo Entertainment, our clients, or the public
• Business transfers — in the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as a business asset

We never sell, rent, or trade your personal information to third-party marketers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records of completed bookings for business and legal purposes. Inquiry data from contacts that did not result in a booking is typically retained for up to 24 months. You may request deletion of your data at any time (see “Your Rights” below).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted email communications, secure web hosting, and restricted internal access to client data.

No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately at booking@optimoentertainment.com.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information (subject to legal retention requirements)
• Objection — object to our processing of your personal information for marketing purposes
• Portability — request your personal information in a portable, machine-readable format
• Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

Colorado residents may have additional rights under the Colorado Privacy Act (CPA). To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

Links to Other Websites

Our website may contain links to third-party websites (social media platforms, venue websites, partner sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us: